A stressed out small businessman learns, the hard way, the importance of a work place where people are energized and motivated by working the way that works for them.
American society appears to be undergoing a crisis in trust. Most of the major organizations that we depend upon, including governments of all types, corporations, our health care system, our financial institutions, and our schools all seem to be failing us. Indeed, I do not believe it is an...
HCL Technologies overhauled its annual business planning process, turning it into an opportunity for a) grooming future leaders, b) pushing the envelope of organizational transparency, and c) leveragi
It's one of the toughest—and most important—questions in business: How do you mobilize and unleash the best gifts of every single person in your organization? And how do you create an environment and systems for work that ignite extraordinary passion, imagination, and initiative? Few leaders would...
I propose that the transformation of the 20th century into the 21st be the Age of Answers to the Age of Questions. While answers are important, it’s more important to know what qu
Enlarge the circle of trust by orders of magnitude and radically accelerate the trust-building process by empowering people to rely on the information even before they trust each other.
Community Building 2.0 is a new core practice within companies to exploit the diversity of passion and pride among the current employees to create organizations that are deserving of their passion and
As a reverse fairy tale for the CEO set, the reality television program Undercover Boss is fascinating, not so much in the witness-to-a-train- wreck mode of the rest of the genre, but because it is so revealing of our conflicted relationship with "the boss." The premise of the show—that the only way to get a clue about what's really going on in his (or her) organization, is for the boss to go undercover on the front lines—is all too often the actual reality in organizations of any size. Yet, at the same time, the view of the boss as the ultimate authority with the heroic power to swoop in and save the day—whether that means paying down a mortgage, granting an instant promotion, or banishing a reviled policy—holds sway in real life as well as on "reality" TV.
