Tech companies have unleashed the creativity latent within their organizations through “hackathons” - intense ideation events where teams of professionals move quickly from idea to prototype.
Almost every conceivable enterprise from large industrial conglomerates, hospitals, humanitarian organizations, and professional sports leagues to municipal police forces, consumer products companies
Whirlpool Corporation recently added the “bow” to the rock-solid and deeply embedded Double Diamond process which focuses on discovery and development of new opportunities in the front end.
Most of the time you take your office computers for granted. OK, there’s a niggle or two, but generally the IT folks can sort it out. Occasionally, though, it gets more serious. When the system crashes regularly or a virus hijacks the network there’s no easy alternative: you need to upgrade the...
The Enterprise Social Networks of TravelFirst helps employees to connect more readily to address the unexpected.Addressing unexpected business challenges often requires identification and mobilization
We all know that big, established companies struggle to respond to "disruptive" change. Blockbuster, HMV, Nokia, and Yahoo! are all current examples of companies that are struggling with this problem--they are trying to adapt, but are being held back by powerful and often invisible inertial forces...
When Kraft Foods embarked on an important program to re-define its corporate purpose, vision and values, they decided not do it in a closed meeting room in Chicago but instead open up the process and
